This page clearly explains how your personal information is collected, where it is stored, and how it is used at Livecasinoonline.
A quick overview of how Livecasinoonline protects your information.
Your personal information is stored on encrypted servers. Multiple layers of security are in place to prevent unauthorized access.
Livecasinoonline never sells your personal data or shares it with advertisers. Your information is used only for necessary purposes.
You have the full right to view, correct, or request deletion of your personal data at any time. Contact our support team whenever you need to.
BKash, Nagad, and card numbers are never stored directly. Payment gateways process all transactions through their own secure systems.
This page explains which cookies Livecasinoonline uses and why. You have the option to disable non-essential cookies.
Livecasinoonline operates in compliance with the European GDPR and the data protection standards required by international gaming licenses.
Livecasinoonline does collect your data — that's true. But why it's collected, where it's stored, and who it's shared with is clearly explained on this page. Because we believe you have the right to know what happens with your own information.
This privacy policy applies to both the Livecasinoonline website and mobile app. For any questions about your data, Help Centerto get in touch.
Livecasinoonline collects several types of information — some you provide directly, and some is gathered automatically.
| Data Type | What's Included | Why we collect it |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC verification & age confirmation |
| Contact Information | Mobile number, email address | Registration, OTP, and support communications |
| Financial information | Payment method details (bKash number, etc.) and transaction history | Processing deposits and withdrawals |
| Technical Information | IP address, device information, browser information | Security & fraud prevention |
| Usage Data | Gaming history, betting records, and login times | Service improvement & responsible gaming |
Important: Livecasinoonline never stores your full card number or bank PIN. Payment information is held only as an encrypted token.
Livecasinoonline collects data through three main methods:
Only the minimum necessary data is collected for each purpose — nothing more. Livecasinoonline strictly adheres to this principle.
Livecasinoonline uses your information for the following purposes:
For marketing purposes: Livecasinoonline may use your data to send personalized offers. If you'd like to opt out, simply disable the "Marketing Communications" option in your account settings.
All data stored on Livecasinoonline's servers is protected with SSL 256-bit encryption. The servers are housed in secure data centers with round-the-clock physical and digital security monitoring.
Retention period: Data is retained while your account is active. After account closure, certain data may be kept for up to 5 years in compliance with regulatory requirements, after which it is securely deleted.
In the event of a security breach, affected members will be notified within 72 hours and steps will be taken to resolve the issue.
Cookies are small text files stored in your browser. Livecasinoonline uses the following types of cookies:
You can disable non-essential cookies from your browser settings, though some features may not function properly as a result.
As a Livecasinoonline member, you have several rights regarding your own data. These are outlined in detail below:
You can request to see what information Livecasinoonline holds about you. Contact support and it will be provided within 30 days.
If any information is incorrect, you can request a correction. Documents may be required for changes to your name or date of birth.
If you close your account, you may request that your data be deleted. For legal purposes, certain information may need to be retained for up to 5 years.
You may request an export of your data in a machine-readable format (CSV or JSON).
You can opt out of having your data used for marketing purposes. Marketing emails or SMS messages can be unsubscribed from at any time.
In certain circumstances, you can request that the processing of your data be temporarily restricted.
Livecasinoonline does not knowingly collect information from anyone under 18. Age is verified at registration and confirmed through identity documents during KYC.
Livecasinoonline reserves the right to update this privacy policy as needed. For significant changes, you will be notified by SMS or email at least 14 days in advance.
The date of the most recent update is always shown at the top of the page. Continued use of the platform after any policy change will be considered acceptance of the updated policy.
If you have any questions or concerns about this privacy policy or how your data is used, please contact us through the following:
Upon receiving a request to view, correct, or delete data, Livecasinoonline aims to respond within 30 days. Complex cases may take longer — but you will be informed in advance if that is the case.
Sharing some personal data is unavoidable when using any online service. But not knowing what happens to that data is not acceptable. Livecasinoonline's privacy policy was written to answer that question honestly — not in dense legal language, but as plainly as possible.
The mobile number and name you provide at registration are needed primarily to verify your identity and communicate with you. During KYC, a photo ID is requested because age verification is mandatory under international gaming license requirements. This is not Livecasinoonline's own preference — it is a legal obligation.
Many people have concerns about payment information. Is your bKash number stored? The answer is — only the portion necessary to process the transaction, and only in encrypted form. Livecasinoonline never has direct access to your mobile banking PIN or password — those remain within bKash or Nagad's own systems.
There is an important reason gaming history is stored — responsible gaming. If the Livecasinoonline system detects that a member is placing large bets at an unusually fast pace or playing for an extended period without a break, it will automatically suggest taking a pause. This feature requires your play history to work — it's there for you, not against you.
IP address and device information are collected mainly for security purposes. If someone attempts to log into your account from an unfamiliar device or country, Livecasinoonline can detect it and alert you. Enabling two-factor authentication makes this protection even stronger.
Cookies can seem mysterious, but Livecasinoonline's cookies essentially do three things — keep your login session active, remember your preferences (language, odds format), and help identify which parts of the site are used most so they can be improved. Livecasinoonline does not use third-party tracking cookies for advertising purposes.
Your right to erasure deserves a little more explanation. Closing your account will result in most of your data being deleted. However, certain data — such as transaction records — may need to be retained for up to 5 years under anti-money laundering laws. This is not Livecasinoonline's choice; it is a legal obligation and a condition of international gaming licenses. After 5 years, all such data is permanently deleted.
What happens in the event of a data breach or theft? Livecasinoonline's policy is to notify affected members within 72 hours, clearly stating what happened, what data was involved, and what steps are being taken. This has never occurred — but if it ever does, we will not hide it.
Livecasinoonline's approach to privacy is straightforward: your data belongs to you. We simply take on the responsibility of keeping it safe — and we don't take that lightly.
Your data is safe at Livecasinoonline and your experience is built for enjoyment. Registration takes just 30 seconds.
Some common questions about accounts and referrals.